Refund Policy
Refund Policy
At FreshAtHome, we want you to be completely satisfied with your purchase.
Return Period:
You have 14 days after receiving your order to submit a return request.
Return Conditions:
To be eligible for a return, the product must:
- be unused
- be in its original condition
- be returned in its original packaging
Return Shipping Costs:
Return shipping costs are the responsibility of the customer.
Refund:
Once the product is received and inspected, we will inform you of the acceptance or rejection of your request.
If your request is accepted, the refund will be processed via the original payment method within a few days.
Non-Refundable Products:
Certain items cannot be refunded for hygiene or safety reasons.
Contact:
For any inquiries, you can contact us at the following address:
freshathome.team@gmail.com