FAQ

FAQ – Frequently Asked Questions

What are the delivery times?

Our delivery times are generally 8 to 10 business days.
A tracking email will be sent to you as soon as your order is shipped.

Do you deliver everywhere?

We currently deliver within France.

Can I track my order?

Yes, you will receive a tracking number as soon as your order is shipped.

How do I make a return?

You have 14 days after receipt to request a return.
Simply contact us by email.

Are return fees free?

Return shipping costs are the responsibility of the customer.

How can I contact you?

You can contact us at any time at the following address:
freshathome.team@gmail.com

We generally respond within 24 to 48 hours.